Field Collectors track debtors down through field visitation and connect them to the Supervisor or Telecollector for negotiation.
Job Description
- To conduct personal and actual visits to the available addresses of the debtors/borrowers in order (a) to deliver demand letters; and/or (b) to establish contacts (connect calls) with the borrowers/debtors and the handling collector at the office, and/or (c) to obtain other relevant information such as new contact numbers, new/forwarding addresses, facebook accounts, messenger, and other leads for moved out and uncontactable accounts;
- To negotiate, whenever allowed by the principal/client, for the immediate payment/settlement/updating of the accounts, or secure acceptable payment arrangements from borrowers/debtors for the settlement/updating of the assigned accounts;
- To conduct probing, skip tracing, and other relevant collection activities in order to locate and establish contact with hiding and uncontactable (NCON) accounts ;
- To accurately input and record on the Routing Slip and/or Field MIS Report all relevant information that you gather during your actual field visits, including but not limited to promise to pay (PTPs) and other commitments of the borrowers/debtors, newly gathered contact numbers, new/forwarding addresses, facebook account, email addresses, and other leads, as well as the date and time of visit, house description and other relevant remarks;
- To achieve the monthly collection goals/targets and other key performance indicators (KPI) as set by management and/or client, from time to time;
- To perform such other duties as maybe assigned by your immediate superior or by the company, from time to time.
Requirements
- At least College Level, but Senior High School Graduate may also apply;
- Should have own motorcycle
- Should have driver’s license (restricted 1 & 2
- Knowledgeable in Automatic Manual Motorcycles
- Working experience in the related field is an advantage
- Assignment can be in any of the following locations depending on the requirement:
- Quezon City
- Cebu