Responsible for initiating calls to clients to discuss and establish payment plans and ensures that accounts are monitored and maintain updated and fully settled.

Job Description

• Review clients’ accounts and interview them to establish their financial resources for the repayment plan
• Encourages clients to find alternative payment solutions for the settlement of their obligations
• Handles tactics and objections of clients, and suggests sources of money for repayments.
• Negotiating settlements by arranging clients’ payments over longer time span.
• Confirming clients’ information and payment agreements.
• Complying with applicable Collection laws, regulations, policies and procedures

Requirements

• College Graduate or undergraduate, Senior High School graduate,
• Fresh graduates are being considered;
• Previous work experience in collections, telemarketing, customer service, sales or related field are advantage but not required
• Good verbal communication, negotiation and people skills.
• Outstanding phone etiquette.
• Proficient computer skills.
• Can handle impolite clients.
• Willing to work in either of the 2 locations:
  • Megastate Building, G. Araneta, Quezon City
  • NS Amoranto, Quezon City